Top 40 Axis Bank Interview Questions & Sample Answers to Ace Interviews

Axis Bank is one of the leading private-sector banks in India. It is one of the top recruiters in the Indian financial sector, offering job roles like sales officer, teller, branch relationship officer, training manager, etc. To land a job at Axis Bank, you need to clear the interview rounds. These interviews aim at evaluating your communication and problem-solving skills, work ethic, and ability to work as a team. If you are preparing for an Axis Bank interview, refer to our blog to practice some frequently asked Axis Bank interview questions and sample answers.

Top 40 Axis Bank Interview Questions

Find below some common interview questions with their sample answers. If you are looking for Axis Bank young bankers program interview questions, you can refer to our guide as well.

Axis Bank Interview Questions And Answers For Freshers

Are you a fresher looking to start a banking career at Axis Bank? Below are some frequently asked Axis Bank interview questions and answers for freshers. These questions are customized for freshers and young bankers.

Q1. What services does Axis Bank provide to its customers?

Answer: Axis Bank offers a range of significant financial products and services which include:

• Loans – It offers loans for various needs like buying a car, starting a business, purchasing a home, or funding education
• Retail Banking Options – Axis offers options such as savings accounts, current accounts, fixed deposits and credit cards
• Wealth Management & Investment Opportunities – These include opportunities such as mutual funds and asset management
• NRI Banking Services – They offer NRI banking which is tailored for non-resident Indians with offerings like NRI fixed deposits and investment solutions
• Forex & Remittance – Axis offers foreign exchange options available for international money transfers
• Corporate & Business Banking – It offers solutions encompassing trade finance support and advisory services

Q2. Can you explain what Repo Rate is all about?

Answer: The repo rate refers to the interest charged by the Reserve Bank of India when providing short-term finance to commercial banks ranging from one day up to ninety days.

Q3. What is the significance of maintaining a certain value in gold under the RBI Minimum Reserve System?

Answer: Maintaining a specific value of gold ensures stability and security to back up issued currency notes against unforeseen economic fluctuations or crises.

Q4. Could you provide an overview of Retail Banking?

Answer: Retail banking encompasses a range of financial services, including loans, credit cards, mortgages, and savings accounts aimed at individuals and small business owners. It is designed to cater to the basic banking requirements of everyday people.

Q5. Tell me more about Notice Money.

Answer: “Notice money” refers to funds borrowed or lent for a period lasting anywhere from one day up to 14 days within interbank markets.

Also Read: HDFC Bank Interview Questions

Q6. Can you explain money laundering to me?

Answer: Money laundering is the illicit process of converting illegal funds into legal ones through activities like bribery and smuggling.

Q7. How would you define a cheque?

Answer: A cheque serves as written instructions drawn on an account holder’s bank that authorizes payment of a specified sum upon request by the bearer.

Q8. Can you explain the RBI Minimum Reserve System?

Answer: The Indian Government adopted the minimum reserve system in 1951 for issuing currency notes through the Reserve Bank of India (RBI). Under this system, a minimum reserve of ₹200 crore is required to be maintained in gold and foreign exchange reserves, with at least ₹115 crore worth of gold included.

Q9. Can you please explain the concept of legal tender?

Answer: Legal tender refers to the official currency that is recognized and accepted by law for making payments in a particular country. In India, legal tender can be used to settle debts or transactions with governmental support and backing. It essentially serves as a valid form of payment accepted nationwide.

Q10. How does legal tender function within the Indian economy?

Answer: Legal tender holds significant importance in facilitating financial transactions within India’s economy. With government authorization, it ensures that individuals and businesses can use designated currency notes or coins as legitimate means of settling their obligations such as debts, purchases, taxes, etc., thereby promoting smooth economic activities across various sectors.

Intermediate-level Axis Bank Interview Questions and Answers

If you have a few years of banking experience and are interviewing at Axis Bank, these questions are for you. The following are intermediate-level Axis Bank interview questions with answers:

Q11. What exactly does Green Banking entail?

Answer: Green banking entails efforts made by financial institutions to reduce the carbon footprint on Earth’s environment. It involves thorough eco-friendly practices and technology advances geared towards greener solutions. This is beneficial to nature preservation techniques being established throughout Indian bank systems today.

Q12. What are the benefits of Green Banking?

Answer: Here are some of the benefits of green banking:

• Free access to online, mobile, and ATM banking services reduces paper usage.
• Complimentary online bill payment facilities are provided.
• A special e-remit service facilitates convenient international money transfers.
• Eco-friendly e-statements are delivered directly to customers’ email addresses.
• Online applications are available for opening green bank accounts.
• Promotion of paperless transactions and reduction of carbon footprint.
• Cost savings for banks are achieved through the adoption of digital and environmentally sustainable practices.

Q13. What is the Foreign Exchange Market?

Answer: The foreign exchange market is where currencies are bought and sold. It serves the purpose of facilitating international trade by allowing companies to convert one currency into another for conducting business globally.

Q14. What are Mutual Funds?

Answer: Mutual funds pool money from many investors to invest in stocks, bonds, or other securities. By diversifying investments across various assets, mutual funds provide individuals with access to professionally managed portfolios that align with their financial goals.

Q15. Define Electronic Funds Transfer (EFT) and explain its process.

Answer: Electronic Funds Transfer, commonly known as EFT, refers to the electronic mode of transferring funds from one bank account to another. These transfers are facilitated through RBI’s clearing houses.

Q16. Explain the role of RBI in India’s banking sector.

Answer: The Reserve Bank of India serves as the central bank responsible for regulating major policies related to the Indian rupee. They also control and supervise other banks operating within India. Additionally, it manages foreign exchange reserves on behalf of our nation.

Q17. Can you explain the concepts of repo rate and reverse repo rate?

Answer: The repo rate is defined as the interest that central banks, like the Reserve Bank of India, charge commercial banks for lending them money by using government securities as collateral. On the other hand, a reverse repo rate refers to a rate of interest at which the RBI borrows funds from commercial entities on a short-term basis.

Q18. What exactly does ‘Demand Draft’ mean?

Answer: ‘Demand Draft’ is issued by banking institutions at an account holder’s request to guarantee payment to another party upfront upon their demand.

Q19. What are the primary distinctions between a commercial bank and an investment bank?

Answer: A commercial bank typically attends to individual customers and small businesses. They do so by offering traditional banking services such as checking accounts, savings accounts, personal loans, mortgages, credit cards, etc.

In contrast, an investment bank primarily serves large corporations or institutional clients with specialized financial services. This includes underwriting of securities (stocks and bonds), mergers & acquisitions advice, asset management for high net-worth individuals/institutions, etc.

Also Read: ICICI Bank Interview Questions

Q20. What is the purpose of the minimum balance requirements in savings accounts?

Answer: Banks require customers to maintain a minimum balance in savings accounts to cover the costs and overheads of maintaining the account. If an account falls below the minimum balance, the bank may charge a fee to bring the funds back up to the required level. Minimum balances help banks earn revenue on accounts that are not being actively used.

Advanced Level Axis Bank Interview Questions with Answers For the Experienced

Applying for a senior or advanced role at Axis Bank? Prepare by reviewing these advanced Axis Bank job interview questions and answers tailored for banking professionals with significant experience.

Q21. What are the various types of accounts that can be found in Axis Bank?

Answer: Axis Bank offers the following types of accounts:

• Savings Account: This account allows individuals to deposit their funds and earn interest on the deposited amount. It provides easy access to the account balance via debit cards, internet banking, and mobile banking facilities. Savings accounts are ideal for salaried individuals, senior citizens, pensioners, and those with a regular income source.
• Current Account: This account is primarily designed for businesses to manage a high volume of transactions, including deposits, withdrawals, and fund transfers. No interest is earned on the balance in these accounts. Current accounts typically require a higher minimum balance compared to savings accounts. They enable overdraft facilities and easy fund transfers, incorporating Internet banking features.
• Recurring Deposit (RD) Account: An RD account allows account holders to deposit a fixed sum of money every month for a predetermined period. These accounts earn interest at rates similar to fixed deposit accounts. RD accounts are suitable for individuals who want to save a part of their income regularly and are an excellent tool for goal-based savings, such as funding education or purchasing a vehicle.
• Fixed Deposit (FD) Account: In a fixed deposit (FD) account, investors deposit a lump sum amount for a set tenure at a predetermined interest rate. FD accounts offer higher interest rates compared to savings accounts, making them a popular choice for short-term and long-term savings. Fixed Deposits come in two variations: Cumulative FDs, where the earned interest is compounded and added to the principal amount, and Non-Cumulative FDs, which pay out the earned interest at regular intervals, such as monthly or quarterly.
• NRI Accounts: NRI Accounts are specially designed for Non-Resident Indians to manage their income earned outside India. There are two main types:
  • NRE Account: This account caters to NRIs seeking to transfer or retain their foreign earnings within an Indian bank account, while;
  • NRO Account: These accounts are used to manage income earned within India.
• DEMAT Account: A DEMAT Account holds shares and securities in electronic form. This account is necessary for individuals who want to invest in the stock market, as it facilitates easy trading, holding, monitoring, and transfer of securities. DEMAT Accounts ensure a seamless process for trading and investments while providing enhanced security against theft, damage, or forgery.

Q22. What do you understand by KYC norms? Why are they important for banks?

Answer: KYC or Know Your Customer refers to the due diligence process followed by banks to verify the identity and address of customers. It is an important process for the following reasons:

• Helps mitigate risks and prevent banks from being used for money laundering, terrorism financing, and other illegal activities.
• Ensures that banks deal only with genuine customers.
• Enables banks to understand their customers and do better risk profiling.
• Protects the bank’s reputation and prevents fraud.

Q23. What is bank reconciliation and why is it important?

Answer: Bank reconciliation is the process of matching and comparing entries in a company’s bank account to the corresponding entries on its accounting ledgers. It is done to identify any discrepancies and reconcile the bank balance. Bank reconciliation is important for the following reasons:

• Helps identify any unauthorized transactions or accounting errors.
• Ensures that the company’s cash records match bank statements.
• Allows early detection of any fraudulent activities.
• Provides greater control over finances and cash flow.
• Facilitates the resolution of any errors or issues.

As a banker, I understand the significance of bank reconciliation and will ensure it is done regularly as per standard procedures.

Q24. What happens if customers do not maintain a minimum balance?

Answer: If a savings account balance falls below the minimum requirement set by the bank, the customer will typically face a maintenance fee or penalty charge. For example, the bank may charge a monthly fee, or deny interest payments on the account until the funds are replenished.

Q25. What are the steps involved in opening a new bank account for a customer?

Answer: The key steps in opening a new bank account are:

• Complete the account opening form providing details like name, contact info, initial funding amount, etc.
• Submit KYC documents for verification.
• The account will be created in the core banking system and an account number will be generated.
• Fund with a cheque or deposit cash.
• Capture the customer’s signature on the account opening form.
• Provide chequebook, debit card, and Internet banking details to the customer.

Q26. What is the list of essential documents needed to open a bank account?

Answer: An individual needs to provide certain personal information following the “Know Your Customer (KYC)” guidelines issued by the Reserve Bank of India. The main required documents include photographs, proof of identity such as an Aadhar card or PAN card, and address proof.

Q27. What are the different types of Banks?

Answer: The different types of banks are as follows:

• Retail Banks: These banks deal directly with consumer transactions rather than corporate clients.
• Corporate or Business Banking: This type of bank provides services such as cash management, underwriting, and financing for businesses.
• Non-traditional Options: Entities outside traditional banking like credit card companies also offer financial services similar to those provided by banks.
• Securities and Investment Banking: Specializes in managing portfolios of financial assets, commodity trading, currency exchange, debt and equity writing.

Q28. Can you explain the concept of a payroll card?

Answer: A payroll card works like a smart debit card given out by banks to make paying employees easier for businesses. It lets employers put salary directly onto the employee’s smart card. This enables withdrawals even without a bank account.

Q29. What does overdraft protection entail?

Answer: Overdraft protection is a valuable service offered by banks to customers that helps prevent bounced checks or unpaid bills due to insufficient funds in one account. Essentially, it involves transferring money from another linked account with sufficient funds to cover any deficits.

Simply, it is when your bank prevents any payments or checks that would normally bounce due to not having enough money in one of your accounts. They transfer funds from another linked account with more cash to keep things running smoothly.

Q30. What exactly is meant by “charge off” in banking terms?

Answer: In banking terms, a “charge off” refers to the practice of declaring an unpaid debt as unlikely to be collected and removing it from the lender’s balance sheet. This typically occurs when a borrower has defaulted on their loan or credit card payments for an extended period, and the lender decides that pursuing further collection efforts would not be cost-effective.

However, it is important to note that even though a debt may be charged off by the lender, the borrower remains legally responsible for repaying it. Charge-offs can have negative consequences on one’s credit score and ability to obtain future credit.

HR Axis Bank Interview Questions and Answers

HR interviews are designed to assess a candidate’s fit for a role or a company, beyond their technical skills and qualifications. These interview questions are aimed at analyzing a candidate’s personality, motivation, problem-solving skills, etc. With that in mind, here are some commonly asked Axis Bank HR-related interview questions and behavioral interview questions.

Q31. How did you learn about the open position at Axis Bank?

Answer: I heard about the open position at Axis Bank through a friend who works in the banking industry. The role immediately appealed to me due to my interest in the financial sector. 

Q32. What drives you and keeps you engaged at work each day?

Answer: I’m motivated by collaborating with colleagues to find solutions, taking initiative on projects, and continuously improving processes. I find satisfaction in helping customers and making a positive impact through my work. 

Q33. Why are you interested in working for Axis Bank specifically? 

Answer: I am excited about Axis Bank’s commitment to digital innovation as it aligns with my career goals. I admire your customer-centric approach and growth in recent years. I would be excited to contribute my skills to a value-driven organization like yours. 

Pro Tip: Read our blog for tips to answer the question, “Why do you want to work here?”

Q34. Tell me about yourself and your background.

Answer: I have over 7 years of experience in retail banking and business development roles. I started as a teller and worked my way up to an assistant manager position at my last bank. I have a track record of going above and beyond for customers and identifying their financial needs. My strengths are building relationships, communication, and sales.  

Pro Tip: Check out this comprehensive guide to answer the question, “Tell me about yourself”.

Q35. Why do you believe you are the ideal candidate for this role at Axis Bank?

Answer: I believe that my background in retail banking and my passion for the banking industry make me an ideal fit for this role. I’m adept at driving business results while maintaining high customer satisfaction. These are two aspects that are crucial for this position. My colleagues would describe me as a solutions-oriented team player with strong analytical abilities. I’m excited to bring these strengths to Axis Bank and help the organization continue its success. 

Pro Tip: Refer to our detailed guide to answer the question, “Why should we hire you?”

Q36. What strengths make you a strong candidate for this role at Axis Bank?

Answer: My top strengths are my analytical skills, attention to detail, and ability to take initiative. In my previous banking role, I spearheaded a project to improve our customer tracking system which led to a 30% increase in retention. I’m adept at gathering insights from data to drive solutions. 

Pro Tip: Learn a better way to answer the question, “What are your strengths and weaknesses,” with our blog.

Q37. How do you handle high-pressure situations that come up at work?  

Answer: When faced with a high-pressure scenario, I take a step back, assess the situation, and make a plan of action. I focus on the end goal and tackle each task methodically without getting overwhelmed. 

Q38. Are you an effective collaborator and team player? Can you provide an example?

Answer: Yes, I work very well in a collaborative team environment. For example, when our branch was acquiring new customers at a slow rate, I worked closely with the marketing team to create targeted campaigns. We brainstormed creative ideas together which led to a 15% increase in new customer acquisition. 

Pro Tip: Refer to this detailed guide to learn how to answer the question, “Are you a team player?”

Q39. How do you define career success for yourself? What are your goals?

Answer: For me, success is not just about promotions or pay raises, though those are important. It’s about continuously improving, taking on new challenges, and helping others grow. My goal is to become a senior banking advisor and be known as someone customers trust for excellent financial guidance. 

Q40. Could you share an example that demonstrates your strong results orientation? 

Answer: Absolutely. In my previous role, I collaborated with the IT department to develop a new and better process for opening checking accounts digitally. This reduced the account opening time by 30% with fewer errors.

Axis Bank Interview Process and Recruitment Stages

Axis Bank’s recruitment process consists of two main rounds – 

1. An aptitude test round
2. A combination of technical analysis and HR interview

Aptitude Test

The aptitude test evaluates your logical reasoning abilities, technical proficiency, problem-solving skills, and quantitative abilities. Questions cover a wide range of topics. Prepare thoroughly to successfully pass this aptitude screening.

Technical & HR Interview

After passing the aptitude test, you’ll face a technical interview round. The interview process also includes an HR round focused on your communication abilities, strengths/weaknesses, career goals, and overall fit for the role and company culture. Research Axis Bank’s vision, work culture, leadership principles, and tech stack to answer these questions confidently.

Conclusion

Preparing thoroughly for an Axis Bank interview is key to getting hired. This comprehensive guide covers the most common Axis Bank interview questions and expected answers across all levels – from freshers to experienced professionals. Use these sample interviews and responses to analyze where you need to improve. With rigorous preparation using this guide, you can master Axis Bank interviews and significantly increase your chances of landing a job.

What tips do you have for acing an interview? Share them in the comment section below. Also, learn about the proper interview body language that shows professionalism and confidence.

FAQs