Summer Internship with Sandor Nephro Services – Customer Experience Designer – Hyderabad, India
A very niche, first of its kind on Internshala, internship opportunity in area of Customer Experience Design. Those who believe in “Customer at the heart of everything that we do”, this internship is a great chance to live by the motto. I do not think there is a particular degree/course this internship caters to (Yes, MBAs and Masters students of Marketing/Advertising/Hospitality may find it more relevant) but is about how you can get into the shoes of the customer, discover insights and blend them into organization’s strategy to ensure increased loyalty and greater advocacy from your customers. The last date to apply is 30th April 2012 – hurry!
The applications are now closed for this internship. Thanks everyone for their interest and wish you all the best!
About Sandor Nephro Services: – Sandor Nephro Services (http://www.sandor.co.in/) was founded with a single minded focus – “to make dialysis treatment more affordable and accessible to kidney failure patients”, especially in cities/towns where the availability of treatment is a major concern. The founding team comprises of a highly experienced entrepreneur and graduates of IIT Bombay, John Hopkins University, and Indian School of Business. The team is highly passionate about what it does and looks for the same kind of enthusiasm in people who wish to work with it.
About the internship: – The selected interns would work to build the overall engagement process for the customer (patient/care taker). Their responsibilities will include but not limited to –
1) Introduce more patient interaction touch points with the organization
2) Design and launch all customer centric programs to increase customer stickiness and also create more word of mouth advertisement
3) Organize training programs for employees at dialysis centers for making them better at customer handling
4) Identify and remove any existing pain points for patients/caretakers
# of internship positions available : –1
Who can apply: – MBA/Bachelors/Masters degree in any creative field (marketing/hospitality/advertising, etc.). More importantly being a startup its very important the person joining us is passionate about his/her work, very adaptive as situations change rapidly requiring change of plans.
Location: –Hyderabad, India
Duration: – 2 months
Stipend: –10,000/- per month + Boarding & Lodging assistance + travel allowance
Automated Telephonic Interview: – This internship requires all the applicants to attend an automated voice interview. Details on the interview and how to attend it would be available in the confirmation email that you will get after applying for the internship. Make sure you read it.
How to apply :- The applications are now closed for this internship. Thanks everyone for their interest and wish you all the best!
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Logo image credit: – http://www.sandor.co.in/images/sandor.gif